JD

•6 to 15 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment

• Atleast 12 to 14 years of experience in the IT Industry Experience

Roles & Responsibilties :

• Good knowledge of Networking, Infrastructure and Cloud • Basic understanding and ability to script automated processes. Agile Scrum methodology Experience

• Solid knowledge of JavaScript, HTML, CSS

• Experience in managing projects including implementation of ITSM, CMDB, ITAM, Discovery, 3rd party integrations, other ServiceNow modules & related customizations

• Provides program leadership to execute the platform vision

• Supports resource planning, release planning, and provides guidance to project build teams

• Act as primary point of contact for customer resources, project activities, and escalations

• Plan project scope and establishes measurable goals

• Establish the project’s timelines and manage the project

• Attend project governance meetings and scrum meetings

• Facilitate activities through training, testing, go-live, and post go-live support

Certifications :

• ServiceNow Administration certification

• ServiceNow Implementation Specialist Certification(ITSM+various tracks)