1. JOB DETAILS
Promotional Venues – Manager/ Senior Manager
Senior Director- Promotional Venues
Sales Activity Department
2. JOB PURPOSE
Managing Stands, Promoters and Brand Ambassadors, also responsible on generating qualified tours with sales conversion.
3. JOB DIMENSIONS
Number of Direct Reports
10 to 15
4. KEY ACCOUNTABILITIES
To manage and support the team members in day to day activity
To achieve the assigned qualified tours targets with sales conversion
Making sure that the team is productive during the stands working hours and are in excellent appearance to represent the company brand
Training all team members on a regular basis on all DAMAC projects & new promotions.
Ensure the team understand all stands guidelines i.e. code of conducts, dress code, RERA ID, stands script, tours policy, etc.
To have regular one to one meeting with all team members to review performance and set up a follow up meeting.
Work closely with other department to receive the required support for your team.
To manage stands operations following company process and ensure all related documents are in place i.e. Consumer Rights, Trade License, DED & RERA Permits
Maintain high standard of stand image to reflect DAMAC luxury brand
To submit detailed report as per line manager instruction assess previous week/month performance, challenges, observations and way forward to enhance performance
Finalise the monthly stands schedule and plan team annual leave
To ensure all stands have the latest marketing collaterals
Coordinate with the concerned department on any maintenance & cleaning issues
Responsible on all stands assets.
6. Key Competencies and skills
Keep this section empty.
This section will be filed once the Behavioural Competency Framework is designed.
Other General Skills
Team Building & Leadership
Excellent communication skills written and verbal
Client Relations Management
Staff Training & Motivation
Ability to handle high pressure environment
5. Qualifications and experience
Experience and Technical Knowledge
Experience in luxury retail / Promotional Venues
Experience in the hospitality sector
Experience in Promotional Venues / Retail
Experience in Leads Management / CRM
7. Key interactions with stakeholders
8. other additional information